Shipping policy
Welcome to TheShopSphere. We are committed to delivering your orders as quickly and efficiently as possible. Please review our shipping policy below.
Order Processing
All orders are processed within 1–3 business days after payment confirmation.
Orders are not processed or shipped on Sundays or public holidays.
During high-demand periods, processing times may be slightly extended.
Shipping Time
Estimated delivery times:
Metro Cities: 3–7 Business Days
Other Locations: 5–10 Business Days
Remote Areas: 7–15 Business Days
Please note that delivery times are estimates and may vary due to courier delays, weather conditions, or other unforeseen circumstances.
Shipping Charges
Shipping charges, if applicable, will be displayed at checkout before payment.
We may offer free shipping promotions on selected products or orders.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (where available). You can use this information to track your shipment.
Delayed Deliveries
While we strive to ensure timely delivery, delays may occasionally occur due to factors beyond our control. We appreciate your patience and understanding in such situations.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping details. TheShopSphere is not responsible for orders delayed or undelivered due to incorrect addresses or contact information provided during checkout.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us within 48 hours of delivery or expected delivery date. We will work with our shipping partners to resolve the issue as quickly as possible.
Contact Us
For any shipping-related questions, please contact us:
Email: theshopspheree@gmail.com
We aim to respond within 24–48 business hours.